Kay Jewelers Promenade Temecula, Temecula, CA

Kay Jewelers in Temecula, located at 40820 Winchester Road, Ste. 2440, Temecula, CA 92591-5525, is a jewelry store specializing in engagement ring creation and a variety of other jewelry services. The store operates in Riverside County and offers a range of maintenance and repair services to help keep cherished items in excellent condition. Customers can expect assistance in custom and special orders, diamond upgrades, and appraisals.

The store’s phone number is (951) 296-1290, and it maintains the following hours:

| Day | Hours |
|-----------|---------------------|
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for 57%, neutral sentiments represent 16%, while negative sentiments comprise 27%. Customers highlight the knowledgeable and helpful staff, such as Monika and Trudy, often commending their friendliness and commitment to customer satisfaction. However, some reviews mention dissatisfaction regarding service delays and warranty issues.

Best Review:
Customer Sarah praised Trudy for her exceptional customer service while helping them find the perfect engagement ring. She noted Trudy's genuine care and assistance that made the experience enjoyable.

Worst Review:
Eric expressed frustration over disorganization and poor service during a recent visit, detailing multiple issues with warranties and a lack of professionalism from employees.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.