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78% Score | Helzberg Diamonds, Temecula, CA

Helzberg Diamonds located at 40820 Winchester Rd, Suite 1560, Temecula, CA 92591, is renowned for its exceptional engagement ring creation services. With a diverse selection of high-quality diamond jewelry, the store offers personalized consultations to help customers choose the perfect ring for their significant other. Staff members often receive praise for their friendly demeanor and willingness to assist without pressure. Many customers have highlighted their positive experiences collaborating with knowledgeable associates, especially in selecting and customizing engagement rings.

However, some negative reviews point to issues with customer service and wait times for ring sizing and repairs, indicating a need for improvement in operational efficiency. Despite these challenges, the overall sentiment regarding the store remains largely positive.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

- **Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members:
- Michelle

Best Review:
A customer praised the store for its extensive selection and great prices. The staff provided helpful and knowledgeable service, making the experience enjoyable and hassle-free.

Worst Review:
A customer expressed frustration over poor management and long wait times for a ring sizing, describing a lack of communication and support when issues arose.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 78%
Total Customer Feedback Reviewed: 64

We strive to provide a balanced perspective to help buyers make informed decisions. This review and rating are based on public data, customer feedback, and expert analysis. Willyou.net is not affiliated with the jeweler mentioned. Please verify details with the retailer before purchasing.
Read our full review of all Helzberg Diamonds locations here
Helzberg Diamonds
Helzberg Diamonds
78%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Helzberg Diamonds

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