Zales Jewelers, located at 40820 Winchester Rd., Ste. 1600, Temecula, CA 92591, is a renowned destination for those looking to create the perfect engagement ring. With a long-standing reputation as "America's diamond store" since 1924, Zales offers a diverse selection of engagement rings, wedding bands, and custom jewelry services. Customers appreciate the helpful and friendly staff, notably Cynthia, whose commitment to excellent service stands out in multiple reviews.

Services range from in-store consultations for engagement ring creation to repair and resizing. The knowledgeable staff provides expert guidance to ensure a personalized experience for each customer. Leveraging their extensive inventory and expertise, Zales aims to help customers find the ideal piece that reflects their unique love stories.

Operating hours are as follows:

| Day | Hours |
|-----------|--------------------------|
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The reviews for Zales Jewelers reflect a balanced perspective. Positive sentiments make up approximately 75% of the feedback, while neutral sentiments comprise about 15%, and negative sentiments account for around 10%.

Best Review:
A customer highlighted the exceptional service provided by Cynthia and her team over several years, noting the genuine care and professionalism they exhibit during each visit.

Worst Review:
Another reviewer expressed disappointment with the engagement ring repair process, mentioning that their ring was returned multiple times with issues that remained unaddressed, which led to frustration.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.