La Masters of Fine Jewelry in Temecula CA
La Masters of Fine Jewelry is a distinguished jeweler located in Temecula, CA, known for its exceptional engagement ring creation services. The store operates in Riverside County and has garnered a solid reputation over the years, opening its doors in 1988. With a commitment to customer satisfaction, La Masters provides on-site jewelry repair, custom design services, and a wide selection of fine jewelry.
The store has received a total of 427 reviews, reflecting a generally positive atmosphere among its customers.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 74%
- Neutral: 10%
- Negative: 16%
Customers often praise the knowledgeable and friendly staff, which includes Leah and Aubrey Azevedo, the current owners, and other skilled team members. Many reviews highlight the warm, family-owned feel of the shop, contributing to a welcoming shopping experience.
However, some negative reviews raised concerns about customer service and pricing, particularly regarding repairs and the consistency of experiences among patrons.
**Best Review:**
A customer expressed deep satisfaction with the personalized service received when creating a custom engagement ring. The staff, particularly Stan, was noted for taking ample time to ensure every detail was perfect, demonstrating their commitment to customer engagement and satisfaction.
**Worst Review:**
One reviewer had a negative experience involving repairs made on their wedding ring, claiming that the work left the ring thinner and compromised. This customer felt that the staff did not sufficiently address their concerns or provide appropriate solutions.
**Contact Information:**
26780 Ynez Court
Temecula, CA 92591
Phone: (951) 699-5719
**Store Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | By appointment only |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
