Jared The Galleria of Jewelry, located at 40825 Winchester Rd, Temecula, CA 92591-5508, operates in Riverside County and is known for its extensive selection of fine jewelry, particularly in engagement and wedding rings. The store offers a variety of services, including custom jewelry design, on-site repair, ring sizing, and personalized engraving. Customers report a mix of experiences with the staff; some appreciate the professionalism and knowledge of associates like Alyssa, Mel, and Adrian, who are noted for their friendly service and ability to help customers find the perfect ring. However, several reviews highlight concerns about inconsistent customer service, particularly regarding communication during engagements and repairs, with some customers expressing frustration over unfulfilled promises.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
Highlight Reviews:
Best Review: A customer praised the pleasant atmosphere at the Temecula location, specifically appreciating the attentive service from staff members who helped customize an engagement ring. The customer noted the staff's depth of knowledge and their commitment to finding the perfect ring.
Worst Review: Another customer was dissatisfied with their experience, reporting a lack of communication from the staff regarding their engagement ring. They expressed frustration over numerous delays and inadequate service, indicating that they would not return to the store.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members Mentioned: Alyssa, Mel, Adrian
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 189