Diamonds by Monet is a premier jewelry store located at 40665 Winchester Rd, Suite B2, Temecula, CA 92591, specializing in engagement ring creation and comprehensive jewelry services. Customers can expect a dedicated approach to crafting custom engagement rings, alongside a range of other services such as jewelry repair, resizing, appraisals, and watch battery replacements. The store is a family-owned business known for its personalized service and expertise in jewelry design.
With a commendable average rating of 4.7 from 176 reviews, Diamonds by Monet enjoys a positive reputation in the community. Positive customer experiences highlight the friendly and knowledgeable staff, including owner Joe H. and team members such as Marie, who are noted for their attentiveness and professionalism. Clients often mention the fast turnaround for repairs and the beautiful results achieved in custom work.
However, there have been some negative experiences reported, particularly regarding issues with resizing and craftsmanship on certain rings, leading to dissatisfaction for a few customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Joe H.
- Marie
Best Review:
A customer praised the staff's expertise and pleasant demeanor after purchasing a custom engagement ring, emphasizing the quality of craftsmanship and overall satisfaction.
Worst Review:
One customer expressed frustration over their engagement ring being resized poorly multiple times, leading to visible cuts and scratches, ultimately deciding to have it fixed elsewhere after a disappointing experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.