Ben Bridge Jeweler, located at 4733 Tacoma Mall Blvd Ste 100, Tacoma, WA, is a premier destination for fine jewelry and engagement ring creation. Known for its extensive collection of diamonds and gemstones, the store has established a reputation for exceptional customer service and expertise in creating personalized engagement rings. The knowledgeable staff, including standout team members like Penny and Steve, ensures that each customer receives dedicated assistance in selecting and designing their ideal ring.
With a focus on quality craftsmanship and customer satisfaction, Ben Bridge excels in providing a comfortable and engaging shopping experience. The store operates in Pierce County and is committed to building lasting relationships with customers, aiming to be their jeweler for life.
Operating Hours:
- Monday to Saturday: 10 AM - 6 PM
- Sunday: 11 AM - 5 PM
Phone: +1 253-473-1227
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is highly positive, with approximately 90% expressing satisfaction with their experiences. Customers highlight the attentive service and expertise of the staff, particularly in the engagement ring selection process.
Best Review:
A customer named Debbie praised the service they received while designing a custom sapphire ring, noting the commitment of the staff to meet her unique requests. She appreciated the thorough communication and professionalism throughout the process.
Worst Review:
In contrast, a customer named Deantha expressed dissatisfaction due to a mishap during their experience related to resizing and communication about the service timeline. They felt pressured during the purchasing process, leading to a negative impression of the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned: Penny, Steve.
Positivity Score: 95%
Total Customer Feedback Reviewed: 328