Diamond Store, Tacoma, WA

LeRoy Jewelers, located at 940 Broadway, Tacoma, WA 98402, has built a reputation as a reliable destination for custom engagement ring creation and fine jewelry services. This family-owned business has operated in Tacoma for over 80 years, led by the knowledgeable staff, including Steph Farber and Phyllis Farber, who are committed to creating unique pieces that hold personal significance for their clients.

Their services encompass custom jewelry design, jewelry repairs, and the sale of an extensive selection of gemstones and artworks by local artists. Customers have noted the welcoming atmosphere, with many praising the attentive service received during the ring design process. The experienced team collaborates closely with clients, ensuring their visions are transformed into beautiful, handcrafted rings that are intended to be cherished for generations.

However, some mixed sentiments exist regarding service time and the pricing accuracy for repairs, indicating that while many experience excellent craftsmanship and care, others report issues with communication and service speed.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: A customer shared their delight after working with the team to design a unique engagement ring, highlighting the patience and creativity of the staff while noting the beautiful craftsmanship that met their expectations.

Worst Review: Another customer expressed dissatisfaction after experiencing delays in service and inconsistencies with pricing. They felt that communication could have been improved and indicated frustration with the overall response.

Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: Closed
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed

Staff:
- Steph Farber
- Phyllis Farber

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.