Helzberg Diamonds, located at 4502 S Steele St Space 365A, Tacoma, WA 98409, operates in Pierce County and is known for its wide array of diamond jewelry, particularly engagement rings. The store prides itself on offering a personalized experience for customers looking to create the perfect engagement ring. With a dedicated team of associates, including staff members like Rhonda, customers receive expert guidance on selecting high-quality diamonds and customizable settings to suit their unique tastes.

Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM

Overall, Helzberg Diamonds has received a mix of feedback from customers. Out of 74 reviews, approximately 54% are positive, with customers appreciating the knowledgeable staff and the store's commitment to customer service. However, around 36% express dissatisfaction, often citing issues with the quality of products and the handling of custom orders.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is mixed, with 54% positive, 10% neutral, and 36% negative.

Best Review:
Denise stated that the customer service at Helzberg was exceptional when she needed her wedding rings resized, touting her experience as a reminder of why she remains a loyal customer.

Worst Review:
Summer shared a troubling story about receiving a ring with fake diamonds and voiced her disappointment with how the situation was handled, ultimately recommending others to avoid the store due to concerns over the integrity of their products.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.