Jared Galleria of Jewelry in Tacoma, WA, is a highly regarded jewelry store specializing in custom engagement ring creation and a variety of jewelry services. Located at 2501 South 38th St., Spc. C100, Tacoma, WA 98409-7373, and reachable at (253) 472-2279, the store operates with flexible hours:
| Day | Hours |
|-----------|---------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
The store is noted for its extensive selection of engagement rings and customization options, ensuring a personalized shopping experience tailored to individual customers’ desires. Staff members are praised for their knowledge and attention to detail, often working closely with customers to create exquisite pieces that align with their vision.
Overall, customer sentiment reflects mixed experiences at the store. Positive reviews highlight exceptional customer service, with numerous compliments directed toward the staff's attentiveness and willingness to assist in finding the perfect engagement ring. However, some negative feedback points to customer service inconsistencies and issues regarding repairs and communication, leading to dissatisfaction on certain occasions.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
Best Review:
Alohilani noted the excellent service provided by the staff, emphasizing the care taken in inspecting and repairing her rings, creating a positive impression and a lasting relationship with the store.
Worst Review:
Tigris expressed frustration over feeling ignored during visits and emphasized a lack of accountability in service when issues arose with jewelry purchased, highlighting inconsistency in customer engagement.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 266