Benchmark Jewelers, located at 17100 Royalton Rd #2, Strongsville, OH 44136, is a reputable jewelry store known for its exceptional engagement ring creation and customer service. With a strong online presence, the business has received a total of 44 reviews, with the majority highlighting the store's expertise in custom jewelry design, particularly engagement rings. Customers frequently praise the owner, Tony, for his professionalism, knowledge, and personalized service, which contributes to a pressure-free shopping experience.

The store's operating hours are as follows:
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Overall, customers have shared a highly positive sentiment towards Benchmark Jewelers. Based on the reviews, I would assign the following sentiment scores:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

The positive reviews highlight the outstanding craftsmanship, the unique designs available, and the overall exceptional service provided by the staff. Meanwhile, some negative feedback has surfaced regarding past customer experiences related to product issues or expectations not being met.

Best Review: D W appreciated the exceptional service and pricing at Benchmark Jewelers, expressing that customers can never go wrong shopping there.

Worst Review: E G voiced disappointment, mentioning their wedding band experience where the promised stones were not delivered, leading to feelings of dissatisfaction with the final product.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Member:
- Tony