Sheiban Jewelers, located at 16938 Pearl Road, Cleveland, OH 44136, is a treasured establishment in Cuyahoga County, known for its exceptional engagement ring creation services. With a legacy spanning over five generations, the Sheiban family has built a reputation for crafting timeless pieces that celebrate significant life events.
The store's warm and inviting atmosphere is complemented by a knowledgeable team, including Chris and Jason Sheiban, who help customers navigate the intricate world of fine jewelry. Customers appreciate the personalized attention and genuine care they receive, ensuring that their vision for the perfect engagement ring comes to life. Whether you're eager to create a customized design or seeking guidance on selecting the best stone, the staff excels in making every client feel valued and understood.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% report neutral experiences and another 10% have faced challenges.
Opening Hours:
Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Dave praised the helpfulness and integrity of the team, particularly Chris, who took the time to ensure he found an engagement ring that perfectly matched his budget and taste.
Worst Review: Mark expressed disappointment over a service issue regarding setting adjustments on his wife's ring, feeling that customer care fell short during his experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 363
Store Phone Number: 4402380616