Jared Galleria Of Jewelry The Plaza At Southpark, Strongsville OH

Jared - The Galleria Of Jewelry in Strongsville, OH, located at 16760 Royalton Rd, is a notable destination for engagement ring creation and personalized service. Known for its extensive selection of fine jewelry, the store provides a variety of services, such as custom jewelry design, on-site jewelry and watch repair, engraving, and ring sizing. Staff at this store are recognized for their helpfulness and expertise, with many customers praising the attentive service received during their engagement ring shopping process.

The store operates in Cuyahoga County and has received a tally of 206 reviews.

Positive reviews commonly highlight the exceptional customer service and the quality of work provided. Customers often mention the knowledgeable staff, including individuals like Ethel, Robert, and Amy, who have gone above and beyond to assist with purchases and repairs, ensuring a pleasant experience.

On the flip side, some negative feedback points to instances of perceived high pricing and customer service inconsistencies, where certain interactions have not met expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Best Review:
A customer praised the service provided by Amy at Jared for her willingness to help repair a damaged ring, emphasizing the empathy and skill she displayed throughout the process.

Worst Review:
Another customer expressed frustration over the prolonged wait for a watch order and unfulfilled promises regarding discounts, ultimately reflecting a lack of reliability from the store’s management.

Store Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members Mentioned:
- Ethel
- Robert
- Amy

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.