Bismarck Gold and Silver Exchange is a prominent jewelry store located at 212 North 4th Street, Suite #101, Bismarck, North Dakota 58501, offering a range of services with a particular emphasis on engagement ring creation. The store has established a reputation in Burleigh County for its personalized customer service and a wide selection of collectible coins and precious metals.
The staff, including Larry and his family, are known for their extensive knowledge and friendly approach, fostering a welcoming atmosphere for both novice and experienced customers. They promise transparency in their transactions, ensuring that clients are well-informed throughout the engagement ring creation process.
Overview of customer feedback indicates a generally positive sentiment. Out of 98 reviews analyzed, approximately 75% reflect positive experiences, while 15% are neutral, and around 10% are negative. Customers frequently commend the staff's professionalism and knowledge, alongside the store's fair pricing and appealing selection.
Best Review: Chris appreciated the honest and transparent service provided by Larry and his team, highlighting their vast inventory and unique items, which cater well to coin enthusiasts.
Worst Review: Paul expressed frustration over the inconsistent pricing and staff demeanor, sharing a negative experience when attempting to sell a coin that had previously been purchased from the store for a much higher price.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 am - 5:00 pm |
| Tuesday | 9:00 am - 5:00 pm |
| Wednesday | 9:00 am - 5:00 pm |
| Thursday | 9:00 am - 5:00 pm |
| Friday | 9:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Larry.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 98