Kokkeler's Jewelry, located at 514 E Broadway Ave, Bismarck, ND, is a renowned jewelry store known for its exceptional engagement ring creation and customer service. With a solid reputation built over the years, this store has created an impressive number of custom pieces to meet various preferences and needs. The skilled staff members provide knowledgeable assistance, making the process of selecting or designing a unique engagement ring both enjoyable and memorable. The owner, Beverly Kokkeler, leads a dedicated team that focuses on quality craftsmanship and exceptional service, ensuring customers leave satisfied.

The store has received 45 reviews, highlighting an overall positive sentiment from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%

Customers frequently commend Kokkeler's Jewelry for the knowledgeable staff and the quality of the jewelry offered. The store’s efforts to create custom designs are particularly appreciated, with many mentioning the attentive and caring approach of staff members. However, there are a few criticisms regarding customer service, particularly surrounding issues with repairs and communication.

Best Review:
A customer noted the fantastic service they received while designing a custom wedding ring. They expressed appreciation for the attentive guidance provided by the staff, highlighting their expertise in bringing the customer's vision to life.

Worst Review:
One reviewer expressed disappointment regarding a serious issue with a purchased stone that split shortly after purchase, criticizing the store's handling of the situation and the customer service received during that process.

Operating Hours:
- Monday: 9 am - 6 pm
- Tuesday: 9 am - 5:30 pm
- Wednesday: 9 am - 5:30 pm
- Thursday: 9 am - 5:30 pm
- Friday: 9 am - 5:30 pm
- Saturday: 9 am - 3 pm
- Sunday: Closed

Staff Members Mentioned:
- Beverly Kokkeler

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.