Zorells Jewelry, located at 221 S 9th St, Bismarck, ND 58504, is a premier destination for anyone looking to create breathtaking engagement rings and jewelry. This trusted jeweler offers a wide range of services, specializing in custom engagement ring design, loose diamonds, wedding bands, and more, providing the highest quality jewelry and personalized service. The skilled team, led by owner Tim Ell, has garnered a reputation for exceptional craftsmanship and customer care.
The review compilation reveals a substantial amount of customer feedback, covering a total of 1,706 reviews. The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 98% of feedback reflecting satisfaction regarding the service and product quality, while about 2% of the reviews express disappointment.
Customers frequently praise the knowledgeable and friendly staff, noting their helpfulness in the engagement ring selection process. The atmosphere is described as welcoming and accommodating, with many indicating that they felt valued and appreciated during their visits. The efficiency in service, especially during ring repairs or custom designs, is also highlighted as a strong point.
In contrast, a very small percentage of reviews mentioned concerns, primarily related to communication delays during busy periods, but these instances seem to be exceptions rather than the norm.
**Opening Hours:**
- Monday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Tim Ell (Owner)
{{{Overall Sentiment from Online Customer Reviews:}}}
- Positive: 98%
- Neutral: 0%
- Negative: 2%
{{{Best Review:}}}
A customer named Brenna praised Zorells for providing an exceptional experience while shopping for an engagement ring, highlighting how the staff was always helpful and attentive throughout the entire process.
{{{Worst Review:}}}
A review from a customer noted that while the jewelry was beautiful, they experienced a slight delay in communication during peak times, leading to a bit of frustration.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.