Westley's Jewelry, located at 423 E. Broadway Ave, Bismarck, ND 58501, is renowned for its exceptional engagement ring creation services. The store has been a staple in Bismarck, North Dakota since its establishment in 1938 by Oscar Westley, who was known for his dedication to customer service. This family-owned jeweler is celebrated for its custom designs and commitment to offering high-quality diamonds and unique jewelry pieces.
Reviews regarding Westley's Jewelry indicate overwhelmingly positive feedback, with a total of 44 reviews analyzed. Customers frequently highlight the supportive and knowledgeable staff, including well-regarded team members like Mia, Josh, and Theresa, who provide personalized assistance in selecting the perfect engagement ring. Patrons appreciate the welcoming atmosphere and the meticulous craftsmanship involved in creating custom pieces.
However, while the majority of reviews are positive, a few customers have noted minor concerns related to pricing and service speed, although these instances appear to be rare.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Best Review: A customer praised the dedicated staff at Westley’s Jewelry for their outstanding service while creating custom engagement and wedding bands, expressing immense satisfaction with the final product.
Worst Review: Another customer mentioned that while the jewelry quality was commendable, they felt the pricing was slightly above average compared to other local jewelers.
**Operating Hours:**
- Monday to Friday: 9 AM – 5:30 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Mia
- Josh
- Theresa
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 7012236430