Brooks Jewelers, located at 2073 El Camino Real in Santa Clara, CA, has earned a reputation as a top destination for engagement ring creation and related services in Santa Clara County. Established in 1986, this family-owned jewelry store combines decades of expertise with a personal touch, catering to the custom needs of couples looking to express their love.
Franco Roma leads the dedicated team at Brooks Jewelers, where customers often rave about the warm, welcoming atmosphere and attentive service. The staff is noted for listening carefully to clients’ visions, helping them design unique engagement rings that reflect their personal stories. Many reviewers highlight the reasonable pricing and exceptional craftsmanship, solidifying Brooks' place in the hearts of the local community.
Customer Sentiment: Around 80% of customers are highly satisfied, while 10% feel neutral and another 10% report less favorable experiences.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:30 PM
- Sunday: Closed
Best Review: Amanda praised Franco for his expertise and exceptional customer service, saying he helped her husband find the perfect engagement ring when other jewelers could not.
Worst Review: Andi expressed disappointment with the initial service, noting a lack of professionalism when seeking assistance for a ring repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 87
Store Phone Number: 4082418101