Golden Key Fine Jewelers, located at 2773 El Camino Real, Santa Clara, CA, has earned a solid reputation among locals for its expertise in creating stunning engagement rings and providing a variety of jewelry services. Serving the community in Santa Clara County, this beloved establishment boasts a remarkable 4.9-star rating from 31 customer reviews, reflecting its dedication to quality craftsmanship and customer satisfaction.
Jonathan, the owner, is often praised for his friendly demeanor, honesty, and remarkable attention to detail. Customers appreciate his willingness to guide them through the design process, ensuring their dream rings come to life while staying within budget. Many reviews highlight the store's commitment to understanding each client's unique vision, making it a popular choice for couples seeking custom engagement rings. While the majority of feedback is overwhelmingly positive, some reviews mention isolated experiences where customers felt that communication could be improved.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral feedback and 5% report occasional concerns.
Opening Hours:
- Tuesday to Saturday: 11:00 AM – 6:00 PM
- Sunday and Monday: Closed
Best Review: Emily praised Jonathan for his exceptional service and deep knowledge, stating that he helped her find the perfect engagement ring while providing a welcoming atmosphere.
Worst Review: Mark noted a frustrating experience with a repair service, mentioning that the staff did not fully address his concerns, which left him feeling unsatisfied.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 46
Store Phone Number: 4082415657