CH Premier Jewelers, located at 2855 Stevens Creek Blvd., Suite 1107, Santa Clara, CA 95050, operates in the heart of Santa Clara County. Known for its vast selection of high-end watches and fine jewelry, it specializes in custom engagement ring creation. The experienced staff, including notable associate Mia, provides attentive service, ensuring that clients feel valued throughout their shopping experience.
With a history of positive reviews praising the helpfulness and professionalism of staff, CH Premier Jewelers has garnered attention for its commitment to customer satisfaction. However, some clients have expressed dissatisfaction with the service, citing instances of perceived rudeness and lack of follow-up.
Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Highlighting the diverse reviews, customers appreciate the knowledgeable staff and the ability to create custom pieces, while concerns have been raised about inconsistent service and pressure tactics in sales.
Best Review: Bryan noted the courteous and professional service at CH Premier when purchasing an Omega watch, emphasizing how easy the process was with the help of associate Ozma.
Worst Review: David expressed disappointment after a treatment he received from a sales associate, which he felt was rude and impatient, affecting his overall shopping experience.
Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:30 AM - 7:30 PM|
| Tuesday | 10:30 AM - 7:30 PM|
| Wednesday | 10:30 AM - 7:30 PM|
| Thursday | 10:30 AM - 7:30 PM|
| Friday | 10:00 AM - 8:00 PM|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 7:00 PM|
Staff members mentioned include Mia and Ozma.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 341
Store Phone Number: 4089832688