Master Fix Jewelers, Santa Clara, CA

Master Fix Jewelers, located at 482 West Hamilton Ave, Ste 1, Campbell, CA, is a cherished spot in Santa Clara County for anyone looking to create or repair engagement rings. This family-owned kiosk in the Westfield Valley Fair Mall offers a welcoming atmosphere, with expert services provided by the friendly husband-and-wife team, David and Xuan.

Customers consistently rave about the quick turnaround for ring resizing and custom design services, often completed while they wait. The duo is well-respected for their craftsmanship, attention to detail, and genuine care for each customer’s vision. Many reviews note how David and Xuan take the time to explain the process, ensuring that clients leave feeling valued and satisfied. While most feedback is largely positive, a small percentage share that they faced challenges with communication or slight delays.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% remain neutral and 10% have reported issues.

Opening Hours:

Monday to Tuesday: 10:00 AM – 5:00 PM
Wednesday: Closed
Thursday to Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Alyssa praised the exceptional service and care she received, especially when her engagement ring was resized perfectly within just a couple of hours.

Worst Review: Christella felt disappointed by the engraving service, noting that the inscription was not visible as expected, leading to a frustrating experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.