Champaign Jewelers is a locally-owned fine jewelry store located in Champaign County, at 2437 Village Green Place, Champaign, IL 61822. The store specializes in creating exquisite engagement rings and offers a range of services, including custom jewelry design, jewelry repair, and jewelry appraisal. The experienced team is dedicated to providing exceptional customer service, ensuring a pleasant experience while helping clients choose the perfect piece of jewelry.
The reviews highlight Champaign Jewelers' commitment to quality and customer satisfaction, with many customers praising the knowledgeable and friendly staff. Throughout the reviews sourced, there were 176 reviews, predominantly showcasing a positive sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Positive reviews commonly reflect the warm atmosphere, supportive staff, and the attentiveness they show during the engagement ring creation process. However, a few negative comments mention issues with repairs taking longer than expected.
Best Review:
Rachel praised the attentive service at Champaign Jewelers, noting how the staff listened to her engagement ring design ideas and provided professional support throughout the custom creation process.
Worst Review:
Maddy expressed disappointment regarding the longevity of a permanent jewelry piece that fell off sooner than expected, indicating a desire for better durability.
**Store Hours**:
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
**Staff Members**:
- Kari Smith
- Shayna DeBois
- Lisa Gross
- Jamie Eschbach
- Jessica Meredith
- Betsy Metzler
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 176
Store Phone Number: 2176937655