Rogers & Hollands Jewelers, located at 2000 N Neil Street, Market Place Shopping Center, Champaign, IL 61820, provides a comprehensive selection of fine jewelry, specializing in engagement rings. The store features a wide array of diamonds and precious stones, allowing customers to customize their unique designs based on personal preferences. With a family-owned heritage spanning over 100 years, Rogers & Hollands prides itself on delivering outstanding customer service, making every shopping experience memorable.

Customer reviews indicate diverse sentiments, with some praising the attentive and knowledgeable staff, such as Mollie and Byron, who are appreciated for their patience and effort in helping customers find the perfect ring while respecting their budgets. However, certain reviews express dissatisfaction with customer service experiences, particularly regarding product quality and warranty issues.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight Reviews:
Best Review: A customer remarked about the excellent service they received while selecting an engagement ring, noting the staff's ability to assist without pressure, making the shopping experience enjoyable and affordable.
Worst Review: Another customer expressed frustrations over warranty issues and product repairs, claiming that their jewelry lost weight with each repair and felt misled about the service quality.

**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members mentioned include Mollie and Byron.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.