Flora Gems, located at 302 W Kirby Ave, Champaign, IL 61820, is a wonderful destination for anyone looking to create their dream engagement ring in Champaign County. With a stellar rating of 5.0 from 456 reviews, this family-owned jewelry store prides itself on providing a warm, welcoming atmosphere paired with expert craftsmanship.

The knowledgeable team, led by co-owner Valerie Swain, goes above and beyond to ensure that every customer feels valued and heard. From custom designs to resizing and repairs, they cater to all jewelry needs. Customers frequently commend the staff for their friendly demeanor and genuine desire to help, making the often overwhelming process of ring shopping feel seamless and enjoyable. The strong community ties and commitment to quality make Flora Gems a standout choice for engagements and special occasions.

Customer Sentiment: Around 85% of customers are highly satisfied with their experience, while 10% have expressed neutral feelings and 5% have reported issues.

Opening Hours:

Monday: Closed
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Hanifa praised Flora Gems for the quick and attentive service while creating her engagement ring, expressing how the staff made her vision come to life seamlessly.

Worst Review: Jerry mentioned some dissatisfaction regarding a delayed order, feeling that the communication could have been clearer during the process.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.