Spritz Jewelry Co., Champaign, IL
Spritz Jewelry Co. is a well-established jeweler located in Champaign, Illinois, renowned for its full-service offerings, including exquisite engagement ring creation. The store has been a staple in the community since 1922, providing customers with a range of high-quality jewelry, diamonds, and giftware. With a focus on personalized customer service, the knowledgeable staff, including the owner Jim Greenfield, takes pride in curating beautiful pieces tailored to clients' specific desires.
Reviews highlight a mix of experiences with the service provided at Spritz Jewelry Co. The engagement ring creation process is positively noted by customers for the quality and attention to detail, with many appreciating the staff's willingness to assist in selecting the perfect ring. However, some reviews also mention instances of less favorable interactions, with a few customers expressing concerns about the customer service and pricing.
Operating in Champaign County, the store offers various services, including jewelry repair and maintenance. Spritz Jewelry Co. is located at:
205 W Park Ave, Champaign, IL 61820
Phone: (217) 352-9823
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | Closed |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment analysis of a total of 39 reviews indicates a generally mixed atmosphere towards Spritz Jewelry Co. Approximately 60% of the reviews lean positive, with customers appreciating the quality of products and attentive service, while about 25% express neutral sentiments. Unfortunately, about 15% reflect dissatisfaction focusing on customer service and repair issues.
Best Review:
A customer named Zanne highlighted the wonderful experience while searching for wedding bands, noting the friendly, knowledgeable service and the owner’s dedication to meeting budget and aesthetic needs.
Worst Review:
Michael shared a negative experience, detailing rudeness and poor treatment during his visit for watch repairs, feeling disrespected by the staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
