Reed M J Jewelers, located at 1735 W Kirby Ave, Champaign, IL, has been a staple in the community since 1897. As a family-owned jewelry store, they specialize in creating custom engagement rings with the support of a skilled team dedicated to quality service. Their knowledgeable staff, including owner John Reed, is known for listening to customers’ unique visions while providing historic insights into the jewelry-making process.

This local gem is often highlighted for its friendly atmosphere and personalized approach. Many customers report feeling respected and valued, especially when searching for the perfect engagement ring. However, feedback reveals a mixed bag, with some customers voicing concerns about service quality, particularly regarding appraisals and repairs.

Customer Sentiment: Approximately 65% of customers have expressed high satisfaction, while around 20% have had neutral experiences, and 15% have reported issues.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Best Review: Amy praised the staff for their exceptional service, noting that they took the time to educate her on what to look for in fine jewelry, making her feel comfortable and informed during her purchase.

Worst Review: Grace had a frustrating experience, reporting that she felt dismissed and condescended to during her inquiry about her diamonds, ultimately feeling that respect was based on her perceived financial status.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.