Craftsman Jewelry Co. in Southfield, MI, operates in Oakland County, specializing in custom-made jewelry, jewelry repair, and engagement rings. The shop is known for its attentive service, with the staff praised for their professionalism and customer care. The owner, Pete, is particularly noted for his expertise and personal touch in helping customers select the perfect piece, especially for engagement rings.

The store's address is 23207 Greenfield Rd, Southfield, MI 48075, and can be reached at (248) 569-4480. The operating hours are:

| Day | Hours |
|-----------|-----------------|
| Sunday | Closed |
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |

Overall, the sentiment from online customer reviews is mixed, covering 26 reviews in total. Positive sentiments account for approximately 55%, neutral at 25%, and negative at 20%. Customers frequently mention satisfaction with craftsmanship and the personable staff, although some express concerns about pricing and quality.

Best Review: Yvonne Taylor commended the exceptional service, highlighting the beautiful engagement ring she received and the attention provided by Pete and his team.

Worst Review: Narsheka Young criticized the pricing at Craftsman Jewelry, claiming that she felt misled and believed the store was overcharging for items.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.