King Jewelers, situated at 23077 Greenfield Rd #300 in Southfield, Michigan, is a beloved local jeweler specializing in creating stunning engagement rings. This family-owned establishment has garnered a solid reputation in Oakland County, showcasing a warm atmosphere and a commitment to personalized service.
The team at King Jewelers, including owners Gary and Nancy, is known for their friendly approach, going above and beyond to help customers find or create the perfect ring. Many patrons laud the skilled craftsmanship and unique designs, often noting that the staff makes them feel like family. However, there are a few customer experiences that highlight occasional issues with service consistency and communication.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% feel neutral about their experiences and another 10% report problems.
Opening Hours:
Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Debra shared her heartfelt appreciation for the amazing staff, noting that they helped her select a wedding ring, making the process enjoyable and stress-free.
Worst Review: Katelin reported a negative experience, feeling that the customer service was lacking and expressing frustration over a perceived lack of quality in her purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 55
Store Phone Number: 2485690793