Revere Jewels, located at 9250 Wilshire Blvd, Beverly Hills, CA 90212, operates in Los Angeles County and specializes in buying diamonds and fine jewelry with a strong focus on engagement ring creation. With a solid reputation for delivering excellent customer service, the business has garnered a commendable average rating of 4.8 stars from a total of 55 reviews. Customers appreciate the transparent and professional approach of the staff, especially Avida and Steve, who are known for their expertise and ability to improve client understanding of jewelry values.
Positive feedback highlights the excellent pricing, kind service, and trusted environment that Revere Jewels offers. Many customers report being treated with respect, receiving fair offers, and enjoying seamless transactions. The review atmosphere reflects a commitment to customer satisfaction and knowledge, often emphasizing the staff's willingness to educate clients throughout the selling process.
However, some negative experiences indicate issues with service quality, such as claims regarding fairness during transactions. These outlier reviews suggest that while the majority of experiences are positive, there are a few concerning instances related to customer trust.
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 12%
- Negative: 10%
Best Review: Lauren noted that Revere Jewels provided a superb experience, highlighting the courteous and patient service and emphasizing the transparency throughout the process.
Worst Review: Sharon expressed significant dissatisfaction, claiming she experienced a switching of a diamond, which led to the intention of contacting authorities, expressing frustration over the lack of response from the owner.
**Operating Hours:**
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 2 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 10 AM – 5 PM
Staff Members Mentioned: Avida, Steve
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.