Diamond City Jewelers, located at 15631 W Nine Mile Rd, Southfield, MI 48075, operates in Oakland County and is known for its comprehensive services in jewelry creation and repairs, specifically in engagement ring creation. The skilled team at Diamond City, including owner Lou Diamond, has built a reputation for exceptional customer service and quality craftsmanship. Customers appreciate the personalized attention, particularly when designing custom engagement rings tailored to individual preferences, with a wide selection of materials and styles.

The store maintains a welcoming atmosphere, and reviewers frequently note their satisfaction with the professionalism and expertise of the staff. The dedicated team works closely with clients to ensure their vision is realized, making the process of selecting or creating an engagement ring enjoyable and memorable.

Operating hours are as follows:
- Monday: 10 am – 7 pm
- Tuesday: 10 am – 7 pm
- Wednesday: 10 am – 7 pm
- Thursday: 10 am – 7 pm
- Friday: 10 am – 5 pm
- Saturday: 1 pm – 5 pm
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a high level of satisfaction, with approximately 95% of feedback being positive. Customers often commend the quality of the jewelry, the extensive selection, and the attentive service provided by the staff.

Best Review:
In a review, Kimberly highlighted the excellent customer service at Diamond City Jewelers, noting how Lou and Jack worked diligently to meet her specific needs, especially when it came to repairing her Cartier glasses, which left her impressed with their skill and service.

Worst Review:
A review from Rebecca pointed out that the store was not open during listed hours, expressing frustration with the inaccuracy in the store's operational information.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.