Norman's Jewelry & Loan, located at 24777 Telegraph Road, Suite B, Southfield, MI 48033, offers exceptional engagement ring creation services alongside a myriad of jewelry-related offerings. The store is well-known for its custom design capabilities, where skilled jewelers work closely with clients to bring their unique visions to life. With a family-owned atmosphere fostered by the Frank brothers, Benjamin and Nicholas, customers benefit from over 75 years of combined experience in the jewelry business.

The store operates in Oakland County, Michigan, providing services that include buying and loaning on gold, jewelry, watches, diamonds, and more. In addition to custom-designed jewelry, they offer repair services for various items, ensuring quality craftsmanship.

Operating hours are as follows:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The majority of customer reviews reflect a positive sentiment regarding Norman's Jewelry & Loan, highlighting excellent service and quality products. Approximately 85% of reviews are positive, 10% neutral, and 5% negative, indicating a strong reputation among clients.

Best Review:
Nicole praised the exceptional service and quality, specifically mentioning how the staff guided her through creating a new ring for her 10-year anniversary, ensuring she received exactly what she wanted.

Worst Review:
Kat expressed dissatisfaction with her experience, stating that while one staff member was helpful, another was rude and unfriendly, leading her to reconsider future business with the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Benjamin Frank
- Nicholas Frank