Golden Sun Jewelry, Southfield MI

Golden Sun Jewelry, located at 23077 Greenfield Rd Suite 318, Southfield, Michigan, is a family-operated jewelry store established in 1989. Known for its extensive capabilities in engagement ring creation, the store offers custom design services, allowing customers to build their perfect ring from scratch. Golden Sun Jewelry prides itself on providing wholesale prices to the public, along with attentive customer service that strives to meet client expectations. The knowledgeable staff is notable for their customer care, ensuring that clients feel valued throughout their shopping experience.

However, reviews reflect a mixed reception. While some customers praise the store for its beautiful jewelry and fair pricing, others report negative experiences related to service delays and communication issues.

The store has received a total of 119 reviews. The overall sentiment from online customer reviews is as follows:
- Positive: 55%
- Neutral: 20%
- Negative: 25%

Highlighting customer feedback, the best reviews commend the store for its exceptional service and quality products, while some of the worst reviews express frustration over service lapses and perceived dishonesty about product quality.

**Best Review:** A satisfied customer noted the impressive selection and customer service, emphasizing that the store offered good prices without compromising on quality.

**Worst Review:** A customer reported a troubling experience where they felt misled about the quality of a watch they purchased, indicating that the staff was unresponsive when they sought assistance.

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*