Flash Jewelers, located at 23077 Greenfield Road, Suite 306 in Southfield, MI, is a charming spot for those interested in crafting custom engagement rings. Situated in Oakland County, this jewelry store specializes in a range of services, including wax carving, platinum casting, and repairs, catering to both custom designs and standard jewelry needs.
Customers frequently mention the welcoming atmosphere created by Onnig and his team, who are known for their personable approach and dedication to quality. Many have appreciated the effort the staff puts into educating them about their options, making the experience feel collaborative. However, some feedback reflects concerns about service inconsistencies, with a few customers feeling dissatisfied with their experiences.
Customer Sentiment: Approximately 70% of customers report high satisfaction with their visits, while 20% remain neutral, and the remaining 10% indicate issues during their purchases.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Montalvo praised the store for not pressuring him to buy, highlighting the quality of the pieces he ultimately purchased and the lasting satisfaction they’ve brought.
Worst Review: Steve described his experience as disappointing, claiming that the owner was dishonest about the value of his items during repairs, leaving him with a bad taste.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 5
Store Phone Number: 2485520122