Craftsman Jewelry, located at 111 Lakewood Center Mall, Ste 111, Lakewood, CA 90712, is a highly regarded jeweler specializing in engagement ring creation and services. The store operates in Los Angeles County and is known for its friendly and welcoming atmosphere, where staff members like Glenn and the owner Harout offer exceptional customer service.

With a total of 118 reviews, customer feedback highlights the personalized experience in selecting and customizing engagement rings. Many customers commend the attentive service, with staff readily providing options and accommodating custom requests. For instance, staff members such as Taleen and Bles are noted for their helpfulness in guiding customers through the purchasing process.

However, there are some negative sentiments as well. A few reviewers expressed dissatisfaction with the repair services, mentioning delays and issues with accuracy. Such contrasts in feedback illustrate the variability in customer experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Best Review: One customer praised the store for its exceptional service in customizing an engagement ring, highlighting how Harout went above and beyond to create a perfect piece, thoroughly impressing the customer.

Worst Review: Another customer expressed frustration over a lengthy ring resizing process and a perceived lack of communication, noting that they felt neglected during their visit.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday | 10:00 AM - 9:30 PM |
| Tuesday | 10:00 AM - 9:30 PM |
| Wednesday | 10:00 AM - 9:30 PM |
| Thursday | 10:00 AM - 9:30 PM |
| Friday | 10:00 AM - 9:30 PM |
| Saturday | 10:00 AM - 9:30 PM |
| Sunday | 10:30 AM - 8:00 PM |

Staff members mentioned include Glenn and Harout, along with Taleen and Bles, who contribute to the store's friendly environment and customer-focused service.