Sean's Jewelers, located at 5536 Woodruff Ave, Lakewood, CA 90713, is a family-owned jewelry store established in 1989 known for its exceptional customer service and engagement ring creation. The shop is operated by Sean and Sandy, who are noted for their dedication to crafting personalized jewelry, including exquisite custom engagement rings. With an onsite jeweler, the store provides a variety of services like jewelry cleaning, repairs, resizing, and watch services. Customers appreciate the quality of work and the friendly atmosphere, with individuals often expressing satisfaction with the repairs and custom designs.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 76%
Neutral sentiment: 15%
Negative sentiment: 9%
The reviews indicate a generally positive atmosphere regarding engagement ring services. Many customers commend the staff for their helpfulness and the quality of the jewelry, although a few express dissatisfaction related to specific transactions or experiences.
Best Review:
One customer highlighted the professionalism and knowledge of Sean and Sandy, expressing appreciation for their ability to find a beautiful diamond at a fair price, noting their kindness and attention to detail during the ring selection process.
Worst Review:
Another reviewer voiced disappointment about a perceived lack of quality in the diamonds sold, claiming they were misled about their value after a purchase, suggesting they would not return to Sean's Jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 166
Store Phone Number: 5626344832