Fast-Fix Jewelry and Watch Repairs, located at 97 Lakewood Center Mall, Lakewood, CA 90712, provides a variety of services with a strong focus on engagement ring creation. The store has been serving customers since 2005 and employs skilled professionals, including a master jeweler, watchmaker, and attentive sales associates. Known for offering custom jewelry design, ring sizing, and various repair services, the team prides itself on accommodating customer needs while delivering quality craftsmanship.
Customer feedback highlights the efficiency and friendliness of the staff. Many reviews indicate that the services are completed promptly, with several customers noting the reasonable pricing and lifetime battery replacement offers available for watches. However, there are mentions of inconsistent experiences; some customers express dissatisfaction regarding repairs that did not meet expectations or issues with customer service.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 65%
Neutral Sentiment: 20%
Negative Sentiment: 15%
**Best Review:**
Kathy noted the excellent service, quality craftsmanship, and reasonable pricing provided by the staff at Fast-Fix Jewelry and Watch Repairs.
**Worst Review:**
Holly reported a frustrating experience with repeated issues regarding her ring repair, stating the service was inconsistent and unsatisfactory.
Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members mentioned include Sako and Mary.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 303
Store Phone Number: (562) 529-5951