Crown Jewelry & Gifts, located at 1113 Murfreesboro Rd #116, Franklin, TN 37067, is a family-owned jewelry store renowned for its exceptional engagement ring creation and repair services. With a strong focus on personalized service, this jeweler is dedicated to treating clients like royalty. The owner, Johnny, and his experienced staff are praised for their commitment to the highest standards of craftsmanship and customer support. Services include custom-made jewelry, repairs, and watch battery replacements, making it a comprehensive destination for all jewelry needs.

Clients have reported receiving quality work at reasonable prices, especially when it comes to resizing and custom engagement rings. The atmosphere in the store is warm and welcoming, where regular patrons feel like part of the family. However, some customers have expressed concern over quality control, specifically regarding the craftsmanship of custom pieces.

Overall sentiment from online customer reviews:
- Positive: 87%
- Neutral: 7%
- Negative: 6%

Highlight Reviews:
Best Review: Sarah P. appreciates the level of customer service and the unique selection of treasures available, emphasizing the kindness of the staff.
Worst Review: George T. expressed disappointment with the quality of workmanship on a custom necklace, noting discrepancies in the settings and construction.

| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 4:00 PM |
| Wednesday: 10:00 AM - 4:00 PM |
| Thursday: 10:00 AM - 4:00 PM |
| Friday: 10:00 AM - 4:00 PM |
| Saturday: 10:00 AM - 3:00 PM |
| Sunday: Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.