Jared Galleria Of Jewelry Thoroughbred Village Shop Ctr Franklin TN
The Jared Galleria of Jewelry at Thoroughbred Village Shopping Center is dedicated to providing a comprehensive range of services, particularly in the realm of engagement ring creation. Located at 549 Cool Springs Blvd, Franklin, TN 37067, this store emphasizes personalized service with knowledgeable staff who assist customers in selecting the perfect ring. The staff is noted for their attentiveness, with reviews highlighting the expertise of associates like Rob, Amy, and Lyndsey in guiding customers through ring sizing and customization processes.
Operating in Williamson County, the store also offers a variety of other services, including on-site jewelry and watch repair, engraving, and complimentary cleaning for items under warranty. Customers appreciate the spacious layout and inviting atmosphere, making it a favorable destination for couples looking to celebrate significant moments.
Despite the positive aspects, some reviews express dissatisfaction regarding customer service experiences, indicating that staff can occasionally be inattentive or dismissive.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
The total number of reviews reviewed was 205.
Best Review: A customer praised the store for its knowledgeable staff, specifically mentioning Amy's help in creating a custom ring, highlighting the excellent customer service and attention received during the engagement ring selection process.
Worst Review: Another review described a frustrating experience where a customer felt ignored and received poor assistance while trying to have a watch battery replaced, leading to a lingering dissatisfaction with the service.
Store Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members Mentioned: Rob, Amy, Lyndsey
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
