Dean's Jewelers, located at 2101 Eastern Blvd Suite 122 in Montgomery, AL, has garnered attention as a reliable spot for creating custom engagement rings. Situated in Montgomery County, this jeweler has received commendations for its craftsmanship and personalized service, though there’s an important caveat: the store is confirmed to be closing on December 22, 2023.

Under the stewardship of owner Dean Hayhurst, customers appreciate his deep knowledge of gemstones and dedication to creating bespoke pieces. The reviews often paint a picture of a welcoming atmosphere where clients feel their ideas are taken seriously, particularly for engagement rings. Feedback has been predominantly positive, with many praising the unique, handcrafted designs that stand out from mass-produced options. However, a few reviews mention difficulties with customer service, specifically in communication and follow-through.

Customer Sentiment: About 80% of customers express high satisfaction, while some have noted issues primarily related to service delays.

Opening Hours:
- Monday to Saturday: 10:00 AM – 5:30 PM
- Sunday: Closed

Best Review: Lauren praised Dean’s expertise and the stunning selection of stones, noting that he creates truly captivating pieces while providing excellent service.

Worst Review: A customer mentioned concerns about communication and felt their feedback went unaddressed, which left them frustrated.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.