Harold's Fine Jewelry, located at 2860 Zelda Road, Montgomery, Alabama, is a beloved local gem known for its outstanding engagement ring design and jewelry repair services. This charming store, nestled in Montgomery County, has garnered a strong reputation among the community, with 15 reviews highlighting their quality craftsmanship and customer-centric approach.
The team, including jeweler Tim Sabo, is known for their welcoming atmosphere and knowledgeable service. Customers appreciate the personalized attention and patience shown when creating unique pieces tailored to their specific needs. Many reviews emphasize the honest and respectful treatment received, with a commitment to quality that ensures customers leave with pieces they can cherish for a lifetime. However, a few have mentioned that the store's hours can be a bit limiting, with certain days being closed.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 20% have expressed neutral feelings regarding their experiences.
Opening Hours:
- Wednesday: Closed
- Thursday: 10:00 AM – 3:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: 10:00 AM – 3:00 PM
Best Review: Elizabeth praised Harold's as her go-to destination for jewelry repair and design, expressing delight over how attentively the staff listened to her vision for custom pieces.
Worst Review: Ginny expressed disappointment when her simple repair request took longer than expected, feeling the service could improve in efficiency during busy times.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3342730260