Gold Valley in Montgomery, Alabama, is a reputable jewelry store located in Eastdale Mall, specializing in the creation of engagement rings. The store offers a wide range of fine jewelry, watches, gifts, repair services, and is an authorized dealer for Pandora. Customers can expect a pleasant and knowledgeable staff that is dedicated to helping with the selection and customization of engagement rings, ensuring a memorable experience.
The jewelers have received 50 reviews across various platforms, reflecting a mix of sentiments. Customers generally praise the store for its friendly atmosphere, competitive pricing, and the comprehensive engagement ring services offered. However, some reviews mention instances of less-than-friendly service during initial interactions, though later experiences often improve.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Location: 1003 Eastdale Cir, Montgomery, AL 36117
Phone: 334-279-7564
Operating Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 1 PM - 6 PM
Best Review: Kayla praised the establishment for its friendly and knowledgeable employees, noting exceptional service and pricing that surpassed that of chain jewelry stores.
Worst Review: Mrs. Sterling mentioned an initial encounter with a staff member who came off as rude, although the service improved by the end of her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 50