Jewelry Designs Unlimited Montgomery AL

Jewelry Designs Unlimited, located at 4339 Atlanta Hwy, Montgomery, AL 36109, is a well-regarded jeweler known for its expertise in creating custom engagement rings and providing excellent customer service. Owners Jeanette Pallida-Southerland and Jeff Southerland are praised for their dedication to helping customers find the perfect jewelry pieces tailored to individual preferences. The store, which has been family-owned and operated since 1986, specializes in custom jewelry design, engagement rings, estate appraisals, and jewelry repairs, ensuring personalized care for every client.

The atmosphere in the store appears inviting, with many reviewers appreciating the friendly and accommodating nature of the staff, who treat customers like family. Positive feedback highlights exceptional customer service and the ability of the team to guide customers through the engagement ring selection and creation process. However, some reviews indicate instances of confrontational interactions, with a few customers expressing dissatisfaction with the service provided.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 12:00 PM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Jeanette Pallida-Southerland
- Jeff Southerland

**Best Review:**
Malcolm Banks appreciates the family-like atmosphere of the store, mentioning that the team has become like family over the years, praising their excellent customer service in providing and modifying his wedding ring.

**Worst Review:**
Sam S. expresses frustration over confrontational and rude interactions with the owners during what should have been a simple inquiry, questioning how the business remains operational under such circumstances.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*