DeVons Jewelers, located in the Rogue Valley Mall at 1600 N Riverside Ave, Medford, OR 97501, is known for its commitment to quality and customer service, specializing in engagement ring creation. This jeweler prides itself on being an official Rolex retailer, offering expert maintenance alongside their vast selection of bridal collections and custom designs. Customers can expect personalized service from a knowledgeable team dedicated to helping them find the perfect engagement ring tailored to their preferences.

However, the reviews present a mixed perspective. While some customers appreciate the variety and quality of the jewelry, there are significant concerns regarding service experiences. Complaints include issues with the durability of products, specifically engagement rings, where customers noted repeated problems with stones falling out and inadequate resolution from the staff.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews indicates a challenging atmosphere. Positive feedback represents around 20%, neutral sits at 10%, and a notable 70% reflects negative sentiments regarding service quality.

- **Opening Hours**:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Best Review:
A review by Khesi P. indicated issues with diamonds in a wedding ring falling out multiple times, leading to long delays in repairs.

Worst Review:
A customer mentioned that the quality control in the ring construction was lacking, expressing frustration over the frequency of service required.