Fast Fix Jewelry and Watch Repairs, located at 1600 N Riverside Ave, Ste 1057, Medford, OR, is a convenient stop for jewelry repair services in Jackson County. This location has garnered mixed feedback from locals, with a particular focus on their engagement ring repairs and watch battery replacements.
Customer service is a key highlight here, with some reviewers praising the friendly staff for their quick and efficient service. The team, led by experienced jewelers, is known for tackling a variety of repair requests with care. However, there have been mentions of inconsistent experiences, particularly regarding communication and follow-up after repairs. Overall, while many have left satisfied, some customers have voiced concerns about service quality and customer interactions.
Customer Sentiment: Approximately 70% of reviews are positive, indicating strong satisfaction, while 20% have shared neutral experiences, and 10% reported significant grievances.
Opening Hours:
Monday to Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM
Best Review: Kathy appreciated the fast service for her watch battery replacement and praised the convenient location in the mall for shopping while she waited.
Worst Review: Victoria expressed disappointment with the repair of her bracelet, feeling that the service was inadequate and left unresolved after she sought assistance.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 16
Store Phone Number: 5417739939