Goldsmiths Diamonds & Design, located at 606 Crater Lake Ave, Medford, OR 97504, is a family-owned jeweler that specializes in the creation of custom engagement rings and comprehensive jewelry services. With a Master Goldsmith and a dedicated team led by owner Dave Wyland, the store is well-regarded for its personalized service and detailed craftsmanship.

The reviews indicate a strong customer satisfaction rate, particularly for engagement ring creation, with many customers praising the knowledgeable staff for their expertise in guiding clients through the design process and ensuring high-quality results. The welcoming atmosphere of the store, which features charming decor including a stunning aquarium, makes it a pleasant place for selecting jewelry.

Goldsmiths Diamonds & Design operates in Jackson County and provides a range of services, including engagement ring design, jewelry repair, and appraisals, creating a one-stop-shop for all jewelry needs. The store is noted for its quick turnaround times and professional service, although a few customers have reported negative experiences related to repairs that needed to be revisited.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 11:00 AM - 3:00 PM
Sunday: Closed

Staff Members:
- Dave Wyland (Owner)

Best Review:
A customer highlighted the excellent service provided when creating a custom engagement ring, praising the attentive staff and seamless process, which resulted in a beautifully crafted piece.

Worst Review:
Another customer expressed dissatisfaction regarding the repair of a gold bracelet, indicating a lack of resolution when defects from a previous repair emerged, leading them to seek other jewelers in the future.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.