Father & Son Jewelry, Medford, OR
Father & Son Jewelry, located at 317 E. Jackson St, Medford, OR, has established itself as a cherished local jeweler specializing in engagement ring creation and exceptional customer service. As a family-owned business since 1958, they pride themselves on a personalized approach to jewelry, ensuring each customer receives the attention they deserve. With a solid guarantee of competitive pricing, they offer a variety of services, including custom design, repairs, and appraisals of jewelry.
The store is renowned for its engagement ring services, with positive reviews highlighting the staff's ability to understand customer needs and provide high-quality rings at fair prices. However, there are some negative experiences reported, mainly concerning communication issues and repair quality that some customers found unsatisfactory.
Operating in Jackson County, the jeweler maintains a welcoming atmosphere, with staff appearing friendly and knowledgeable. The current team, led by Bob and Deb, is frequently praised for their helpfulness and professionalism, though some customers have expressed disappointment over specific service encounters.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 25%
- Negative: 10%
Highlight Reviews:
Best Review: Michelle appreciated the warm and supportive service she received from Deb during her ring refinishing process, expressing gratitude for the personalized attention to detail she experienced at the store.
Worst Review: Pokey shared a troubling encounter where they received inadequate service during repairs, reporting that their items were mishandled and later regretted bringing their jewelry to the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Bob
- Deb
