The Southern Oregon Gold Exchange, located at 250 E 10th St, Medford, OR 97501, offers exceptional services for engagement ring creation, along with a comprehensive range of precious metal transactions. Specializing in buying and selling gold, silver, diamonds, and US numismatic coins, they are noted for their fair prices and informative customer service. The team is dedicated to ensuring clients feel comfortable throughout the buying and selling processes.

Operating hours are as follows:
- Monday to Friday: 9:30 AM - 5:00 PM
- Saturday and Sunday: Closed

The store has garnered a total of 32 reviews. Positive sentiments primarily highlight the friendly and knowledgeable staff, fair pricing, and a personalized experience during the engagement ring selection and creation process. Customers have praised the owner, Zack, for his professionalism and transparency throughout transactions. However, a few reviews indicate dissatisfaction with services related to pricing discrepancies and an overall ambiance that some customers found less inviting.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review:
A customer named Virginia noted that the service at the Southern Oregon Gold Exchange was exceptional, describing it as the best they had ever experienced, emphasizing the trustworthiness and helpfulness of the staff.

Worst Review:
Kristi expressed disappointment regarding a price discrepancy on gold offered during her visit, feeling the store's pricing was not aligned with what she had been previously informed.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Zack.