Located at 3333 Buford Dr, Buford, GA 30519, the Diamond Bridal Company specializes in custom engagement rings and exceptional jewelry services. With a contact number of (678) 288-9561, they offer an extensive range of services including custom design, engraving, jewelry and watch repair, as well as financing options. Operating in Gwinnett County, this family-owned jeweler has garnered attention for both their quality products and customer interactions.
The store has received a mix of positive and negative feedback from 15 reviews reviewed. Positive sentiments highlight the shop's knowledgeable staff, particularly mentioning that employees are friendly and provide helpful service. Customers frequently commend the store for offering beautiful rings and excellent customer service. However, some negative reviews point out dissatisfaction regarding repair issues and concerns about service consistency.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
**Opening Hours:**
| Day | Hours |
|-----------|--------------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Staff members mentioned include Zach, who has received positive remarks for his professionalism and expertise in jewelry repair.
Best Review:
A customer named Gloria expressed her appreciation for the outstanding customer service, stating it was the best place in town, with staff who are attentive and caring.
Worst Review:
Miguel mentioned frustration over multiple unsuccessful attempts to repair his Rolex watch, indicating he felt his money had been wasted without receiving satisfactory service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.