Guven Fine Jewelry, located at 1790 Mall of Georgia Blvd, Buford, GA 30519, is a family-owned establishment known for its excellence in engagement ring creation and service. The store has received 306 reviews, averaging 4.7 stars across various platforms, indicating a strong reputation for quality and customer satisfaction.

This jewelry store specializes in a wide range of services including custom engagement ring design, jewelry repair, and resizing. Clients appreciate the knowledgeable staff, especially Chris Guven, who is recognized for providing a personalized experience, ensuring no pressure during the purchasing process, and guiding customers through the selection and design nuances.

However, some reviews indicate occasional negative experiences, particularly concerning perceived service quality and appraisals, with a few customers feeling undervalued or dissatisfied with pricing offers for consigned items.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews frequently highlight the attentive customer service, the extensive jewelry selection, and the skill in crafting exquisite engagement rings. The sentiment showcases the family atmosphere and dedicated professionals aiming for top-notch service, with many indicating they would return for future jewelry needs.

Customers have also expressed major appreciation for the rapid repair service, with reports of jewelry being completed in a timely manner and at reasonable prices.

Best Review: David praised Guven Fine Jewelry for providing excellent customer service and high-quality pieces, emphasizing the friendly atmosphere and personal touch when serving clients.

Worst Review: Elizabeth shared a frustrating experience involving rude service during her inquiry about engagement rings, feeling unwelcome and rushed despite her genuine interest.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff members mentioned include Chris Guven, who plays a significant role in providing a welcoming shopping experience for clients.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.