Fast-Fix Jewelry and Watch Repairs, located at 3333 Buford Dr. Ste 2005A, Mall of Georgia, Buford, GA 30519, offers a range of services including engagement ring creation, jewelry repairs, watch repairs, and cleaning services. The store operates in Gwinnett County and is known for its skilled staff, particularly following the recent change in ownership which aims to enhance service quality. Customers have expressed satisfaction with the friendly and professional demeanor of the staff, including Fernando Patricio, who is noted for his exceptional customer service.

However, the store has faced criticism regarding service consistency and quality in jewelry repairs; specific instances of poor outcomes have been reported, creating mixed sentiments among patrons. The establishment has a total of 210 reviews, showcasing a diverse range of experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: Kim mentioned that the store fixed her son's necklace quickly, cleaned her wedding ring, and checked the diamonds for security at no extra charge, highlighting great customer service.

Worst Review: Meng criticized the store, expressing doubts about the gold added during a ring resizing, feeling it was a shady practice and suggesting a lack of transparency.

Operating Hours:
Monday to Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM

Staff members mentioned: Fernando Patricio.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.