Fast Fix Jewelry in Buford GA

Fast-Fix Jewelry and Watch Repairs, located in the Mall of Georgia, provides an array of services, with a particular emphasis on engagement ring creation. The store is situated at 3333 Buford Dr Ste 2005A, Buford, GA 30519, and can be reached at (770) 831-7857. Operating hours are Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

This jeweler is recognized for its commitment to customer service and quality craftsmanship, particularly in the realm of creating and resizing engagement rings. Customers have praised the knowledgeable staff for their professionalism, with specific mention of Fernando Patricio, who has been noted for his attentive and efficient service. The positive sentiment reflects an environment where customers feel valued and well taken care of.

However, some negative feedback highlights issues with the quality of past services, particularly in ensuring the proper finish on rings and a lack of satisfactory responses to customer inquiries. This has led to some dissatisfaction among patrons, emphasizing the importance of improved consistency in service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Highlight Reviews:
Best Review: Kim commended the staff for quickly fixing her son's necklace and cleaning her wedding ring for free, noting the exceptional customer service provided during her visit.

Worst Review: Mo expressed dissatisfaction with the rude customer service experience, describing a lack of respect and understanding from the staff when he made an inquiry.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff Members Mentioned: Fernando Patricio